Just like any other online service, hackers can target and break into your accounts on popular AI platforms such as ChatGPT, Claude, and Perplexity. To protect yourself, it’s essential to use unique passwords stored in a password manager and turn on multi-factor authentication (MFA), so that even if someone steals your password, they won’t be able to log in without that second piece of information.
ChatGPT and Perplexity offer MFA. Claude doesn’t, because instead of asking for a password, Anthropic’s AI chatbot sends a login link to your email address.
All three of these AI platforms offer similar ways to check if there’s a suspicious device logged into your account. To find out if someone has broken into your ChatGPT account, open it on your computer’s browser, click on your username in the bottom left corner, go to “Settings,” then “Security and Login,” and finally click on “Active Sessions.”
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You will see where you are logged into your ChatGPT account. If you see any device you don’t recognize, you can log out of that single device. You can also click on “Log out all.”
If you want to change your password, you need to log out of your account. Then, on ChatGPT’s website, click “Log in” located in the bottom-left corner, enter your email address, click on “Forgot password,” and then “Continue.” ChatGPT will then send you an email containing a six-digit code.
For Claude, open it in your computer’s browser, click on your username in the bottom-left corner, then “Settings,” and click on “Account.” That’s where you will see your “Active sessions.” If you don’t recognize one of them, hover over it, click on the three vertical dots that appear on the right, and click “Log out” or “Terminate.”
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In the case of Perplexity, the AI-powered search engine does not show you where you are logged in. So if you’re worried someone may have broken into your account, go to Perplexity in your browser and click your username in the bottom-left corner, then “All settings.” Finally, click on “Sign out of all sessions,” and then “Confirm.”
Using unique passwords and enabling MFA can help prevent hackers from breaking into your accounts. It’s also essential to monitor your account activity regularly to detect any suspicious behavior. By taking these steps, you can protect your accounts on ChatGPT, Claude, and Perplexity from potential hackers.
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence. Lorenzo Franceschi-Bicchierai is a Senior Writer at TechCrunch, where he covers hacking, cybersecurity, surveillance, and privacy. You can contact or verify outreach from Lorenzo by emailing [email protected], via encrypted message at +1 917 257 1382 on Signal, and @lorenzofb on Keybase/Telegram.
